Shipping Policy
Thank you for shopping with She Tells Tales. We aim to prepare and dispatch your order as quickly as possible.
Shipping Locations
At this time, we only ship to addresses within the United Kingdom.
Processing Your Order
Orders are typically processed and dispatched within 2–3 working days of purchase.
Please note that dispatch times may be slightly longer during busy periods, public holidays, or new product launches. If there are any significant delays, we'll do our best to keep you informed.
Delivery
All UK orders are sent via Royal Mail.
We are pleased to offer free standard shipping on all UK orders.
Where available, deliveries will include proof of delivery, such as a signature or delivery photograph, provided by Royal Mail.
Please note that delivery times are estimated and may vary depending on Royal Mail's service.
Delayed or Lost Orders
If your order has not arrived within the expected delivery timeframe, please contact us at shetellstales.uk@gmail.com and we'll be happy to investigate with Royal Mail.
While we are not responsible for delays caused by Royal Mail or circumstances beyond our control, we will always do our best to help resolve any issues.
Incorrect Delivery Information
Please ensure your delivery address is correct before placing your order.
She Tells Tales cannot be held responsible for orders delayed, lost, or returned due to an incorrect or incomplete delivery address provided at checkout.
Contact Us
If you have any questions regarding shipping or your order, please get in touch:
Email: shetellstales.uk@gmail.com
