Privacy Policy

Last updated: 01/07/2026

At She Tells Tales, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

When you use our website, we may collect the following information:

Name
Email address
Billing and delivery address
Phone number (if provided)
Order details
Payment information (processed securely through our payment providers)
Information submitted through our contact form or newsletter sign-up

We may also collect anonymous website usage information through cookies and analytics tools to help us improve our website.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Deliver your purchases
Respond to enquiries
Provide customer support
Send order confirmations and updates
Improve our website and customer experience
Send marketing emails and newsletters if you have chosen to receive them

We will only send marketing emails if you have given your consent, and you can unsubscribe at any time.

3. Payment Information

We do not store your payment card details.

Payments are processed securely through the payment providers available on our website.

4. Sharing Your Information

We only share your information when necessary to operate our business, including with:

Payment providers
Royal Mail for delivering your order
Wix, which hosts and operates our website

We will never sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information and use secure systems to help keep your data safe.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Your Rights

Under UK data protection law, you have the right to:

Request access to the personal information we hold about you.
Request that inaccurate information is corrected.
Request that your personal information is deleted where appropriate.
Withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to improve your browsing experience and help the website function correctly.

Some cookies are essential for the operation of the website, while others help us understand how visitors use our site.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at:

Email: shetellstales.uk@gmail.com